Terms & Conditions

Terms and Conditions

GENERAL TERMS AND CONDITIONS Visa4India I. General 1. Scope of application

1. 1. These conditions are part of all with Visa4India. Henceforth be known as ” Visa4India ” agreements and apply to all itsoffers. 1. 2. The applicability of any general or specific terms and conditions or clauses of the other party of Visa4India , hereinafter referred to as: “Client”, is expressly rejected by Visa4India. These general conditions prevail over the general or specific conditions or stipulations of the Client, even if the general or specific conditions or stipulations of the Client should determine the opposite. 1. 3. By submitting one or more visa applications to Visa4India, the Client accepts the applicability of the General Terms and Conditions. 1. 4. Any stipulations deviating from these General Terms and Conditions are only binding if Visa4India has accepted them in writing and then only apply to the agreement in which they were made.

2. The assignment

2. 1. Article 7: 404 of the Dutch Civil Code and Article 7: 409 of the Dutch Civil Code do not apply. 2. 2. The contract may not be canceled by the Client – subject to the provisions of Article 9.

3. Engaging third parties

3. 1. Visa4India is entitled to engage third parties in the context of the execution of the assignment. Visa4India will do this as much as possible in consultation with the Client. Visa4India is not liable vis-à-vis the Client for any shortcoming, nor for any unlawful acts and / or omissions of the third party(s) engaged by it. 3. 2. The costs of these third parties, plus a surcharge, are for the account of the Client and will be charged to the Client by Visa4India.

4. Assignment for services

4. 1. The services provided by Visa4India consist of applying for visas for the Client, Legalizations and possibly taking care of invitations in the country of destination that are necessary to be able to apply for a visa.
4. 2. The client issues the order for services by e-mail, via the Visa Service Desk website or otherwise.
4.3. Visa4India sends an e-mail to the Client as confirmation of the order, whereby the agreement is established.
4.4. Visa4India provides the client with a statement of the documents and forms that the client must submit in order to provide the desired service.
4.5. Visa4India does not start providing the service until it has received the documents and forms that have been truthfully completed and duly signed by the Client.
4. 6. The submission to Visa4India of documents and forms truthfully completed by the Client is deemed to have the express prior consent of the Client that Visa4India starts compliance.
4. 7. The Client has the authority to terminate or cancel the agreement until the moment by which or on behalf of the Client the truthfully completed and legally signed documents and forms have been delivered to Visa4India.
4. 8. From that moment, the Client no longer has a cooling-off period.
4.9. Visa4India will endeavor to provide the Client with correct information and to ensure that the Client receives the visa in time before the start of his journey. All requirements for obtaining the visa (documentation, costs, time frames, etc.) are based on general criteria and may vary depending on information provided by the Client such as his current or former nationality, place of residence, gender, age, occupation, recent trips , beliefs, etc.
4. 10. The issuer may request additional documentation and / or information. The issuer may change general requirements for certain countries or require additional specific information and / or impose additional specific requirements without notice. Visa4India will endeavor to inform the Client of such changes as soon as possible. Client will provide / fulfill that specific information and / or additional specific requirements as soon as possible.
4.11. Visa4India reserves the right, at its sole discretion and without giving any reason, to refuse to process a visa application and / or to stop processing an ongoing application at any time it wishes, without having to Visa4India can ever be approached by the Client for this. Visa4India will immediately inform the Client by e-mail if it refuses to process a request or terminates a request that has already been processed.
4.12.On receipt of his passport and the relevant documents, the principal must immediately check whether he has received all the visas required for his trip, whether the visas are valid for the countries he wishes to visit, or whether the visas are valid for the arrival dates and departure dates of his trip / visit and whether the visas are valid for the purpose and nature of his visit (tourism, business, study, etc.). If the Client finds any inaccuracy in the documents, he must immediately inform Visa4India thereof via e-mail / portal.
4.13. Visa4India does not guarantee that the issuing authority will issue a visa on time and within the specified timeframe. 4. 14.The issuing authority may reject an application for a visa, passport or other travel document for any reason and without giving reasons. Visa Desk Service is never liable if visas or passports are refused, contain errors or are issued too late. In that case, Visa Desk Services will continue to be entitled to the agreed wage and reimbursement of the costs incurred.
4. 15. The client must only purchase travel tickets or reservations that are not refundable after all visas have been obtained.
4.16. Visa4India will send the passport and the visas via secure mail (Courier), unless indicated otherwise. The delivery costs are for the account of the Client and are added to the order amount. Visa4India is never liable for delays in or loss of delivery.

5. Wages and payment

5. 1. The costs for the services of Visa4India are fixed on the website, including (any) indirect taxes that apply to the costs, and other levies and fees charged by an issuer whether any courier or delivery service is charged.

5. 2. Once Visa4India submits a request for a travel document to an issuing authority on behalf of the Client, the costs of the services provided by Visa4India by the Client can no longer be reclaimed from Visa4India.

5. 3. Consular rates and availability of services are subject to change without further notice. Costs and services can change between the time the order is placed and the time the order is completed. Visa4India strives to communicate the changes to the Client as soon as possible.

5.4. Visa4India reserves the right to select the most suitable service due to the time constraints indicated by the Client.

5. 5. All costs paid by Visa4India to an issuer on behalf of the Client are not recoverable. If a visa or passport application is submitted on behalf of the Client and the request is rejected for any reason, Visa4India will make an additional attempt at the Client’s request to still obtain the travel document. The Client is obliged to pay any additional costs that have been determined by the issuing body and if the extra attempt is required due to an error made by the Client in a visa application, Visa4India is entitled to charge the costs mentioned above on the website.

5. 6. For orders that have not been submitted via the online order process. Additional service costs may be charged unless the VSD paid telephone number as stated on the site is used.

5.7. Visa4India is authorized to retain passports and documents until full payment has been received.

5. 8. The service costs of Visa4India can vary depending on the number of available working days to be able to provide the service. Closing days and holidays of the consulate are excluded.

5. 9. If an application is refused, the costs paid cannot be reclaimed and Visa Desk Services retains the right to the agreed wage.

5. 10. For assignments that are canceled before the application is submitted to the relevant embassy or consular service, the Client only owes the cancellation fee and any courier costs stated on the Visa4India website.

5. 11. Once the application has been submitted to the relevant authority, the full costs will be due. Additional cancellation fees may apply to a withdrawal of the application.

5. 12. Payment of the invoices of Visa4India and everything else that the Client owes Visa4India must be made within 14 days after the invoice date, and at the latest before issuing the passport / visa / legalization by VSD to the client without suspension and / or settlement. Client therefore has no right to suspension and can not settle any claims against Visa4India. The service initially purchased must be paid for in advance. In the case of up sale, a final bill will have to be paid for issuing travel document (s)

5. 13. If the Client is more than one (legal) person, the Client is jointly and severally liable vis-à-vis Visa4India for all obligations arising from this agreement.

6. Limitation of liability and expiration period

6. 1. If a passport, document, or other document is lost, ends up in the wrong place, damaged, delayed or destroyed, Visa4India will only be liable if it is due to its fault. Visa4India is never liable for more or other damage and costs than the replacement value of the item.

6.2. Visa4India is not responsible for documents that have arrived at the wrong place by a delivery service or an issuing agency. delayed or destroyed.

6. 3. Passport covers and all documents such as original bank statements, education certificates and birth certificates, etc. that are not required for submission in accordance with the instructions of Visa4India must be retained by the Client. Visa4India accepts no responsibility / liability for the loss of or damage to such items / documents.

6.4. Visa4India will do everything reasonably possible to process applications for visas, passports and / or documents. Visa4India may however not be held responsible and is therefore not liable for the acts and / or omissions of the consulate, embassy, visa center or passport office in the event of delay or failure to deliver requested documents for any reason, nor will Visa4India are responsible or liable for costs and / or delays arising from or in connection with: (a) incomplete application forms or (b) incorrect or falsely completed application forms or (c) incorrect or incomplete supporting documentation. All expenses incurred, costs incurred, and other damage incurred by the Client because of these delays and / or documents not issued will be for the account and risk of the Client and can never be recovered from Visa4India.

6.5. Visa4India provides visa and passport information to the best of its knowledge and ability under the express condition that the aforementioned information is the interpretation of all possible information provided by the relevant embassies, consulates, visa center or passport offices at all possible times and Visa4India does not accept any some responsibility or liability for any errors, inaccuracies and / or omissions in that information.

6.6. Visa4India accepts no liability for travelers who want to arrange their visas upon arrival. Insofar as this is legally permitted, Visa4India rejects or limits direct damage, indirect damage and consequential damage as well as all legal or tacit conditions and guarantees, including, without limitation, lost profit or travel or holiday costs or any damage arising from information provided on the website. is received.

6. 7. Subject to intent or gross negligence and without prejudice to the other liability exclusions and limitations in these General Terms and Conditions, the liability of Visa4India is at all times maximized to the amount that the Client has paid Visa4India. For consumers, the liability of Visa4India is a maximum of € 250 for which Visa4India is directly responsible and which can be fully attributed to the incorrect service provided by Visa Service | Desk.

6. 8. After completion of work by Visa4India the Client has one month from the date of delivery of the visa (or if not provided, two months from the date of the order) for E-Visas directly informed to be made by registered letter of any claim regarding the services of Visa4India. As soon as this period has expired, all possible rights and claims of the Client against Visa4India expire. Every legal claim of the Client against Visa4India expires one year after the date from which the Client could have enforced any rights and / or claims against Visa4India.

7. Applicable law and disputes

7. 1. All legal relationships between Visa4India and Client are exclusively governed by Dutch law.

7. 2. Disputes will – with the exclusion of any other court – (in the first instance) be settled by the competent court in The Hague.

8. Final provisions

8. 1. All clauses in these general terms and conditions have also been made by Visa4India for the benefit of its directors, its employees and third parties engaged by it. These clauses are therefore third-party clauses, to which the persons referred to can also rely.

8. 2. If one or more provisions and / or clauses in this agreement should be void or be destroyed, the other provisions and clauses will continue to apply without prejudice and the parties will consult and reach agreement on a replacement clause / replacement clause that / that as far as possible will have the same meaning as the void / annulled clause.

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